Plain-English terms. No 40-page traps. If anything is unclear, ask us.
These terms govern your use of ImanLogic’s website and services. By engaging us or using this site you agree to them.
We provide digital marketing, web design, AI automation and lead generation services for UK service businesses. The exact scope of any engagement is set out in a separate written proposal or statement of work.
Setup fees are payable upfront unless otherwise agreed. Monthly retainers are billed in advance on the same day each month. Late payment after 14 days may pause service delivery.
Our performance guarantee is described on the Pricing page and applies only to clients on an active retainer who follow agreed implementation steps (lead handling, response times, ad budget). It does not guarantee a specific revenue figure.
All deliverables become yours once paid in full. We retain rights to our underlying frameworks, code libraries and tools used to build them.
We treat all client information as confidential and will not share it with third parties without permission, except as required by law.
Retainers can be cancelled with 30 days’ written notice. There are no long-term contracts.
Our total liability under any engagement is limited to the fees paid in the preceding 3 months. We are not liable for indirect or consequential losses. Nothing in these terms limits liability for fraud or anything that cannot lawfully be excluded.
These terms are governed by the laws of England and Wales.
Questions? Email hello@imanlogic.com or call +44 121 816 1808.
Legal
Welcome to ImanLogic Digital Ltd (“ImanLogic”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our websites at imanlogic.com and trades.imanlogic.com (together, the “Website”) and your access to and use of the services we provide through them (the “Services”).
By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or Services.
ImanLogic Digital Ltd is a company registered in England and Wales under company number 17258908, with our registered office at [registered office address — confirm before publishing].
These Terms apply to customers acting in the course of a business, trade, or profession. Our Services are provided on a business-to-business basis.
“Account” means a user account created to access certain Services.
“Content” means all text, images, audio, video, software, and other materials on or generated by the Website or the Services, excluding User Content.
“Customer”, “you”, and “your” refer to the business accessing or using the Website or the Services.
“Services” means the website builds, marketing, advertising, automation, and related digital services we provide, whether through the Website or otherwise.
“Order” means your confirmed request to purchase Services from us.
“Subscription” means a recurring monthly arrangement under which we provide ongoing Services.
“User Content” means any data, text, files, information, or other materials submitted, uploaded, or transmitted by you through the Services.
You may use our Website and Services for lawful purposes only and in accordance with these Terms. You agree not to use the Website or Services in a way that:
We reserve the right to suspend or restrict access to the Services if we reasonably believe you are using them in breach of this section.
To access certain Services, such as a customer relationship management platform we set up for you, you may be required to create an Account. You agree to:
You are responsible for all activity that occurs under your Account. We reserve the right to suspend or terminate Accounts that violate these Terms.
If you discover a potential security vulnerability in our Services, please report it to us and do not publicly disclose it until we have had a reasonable opportunity to investigate and address it.
Depending on what you order, our Services may include website design and build, paid advertising management, local search and Google Business Profile optimisation, customer relationship management and automation setup, AI-driven communication tools, reputation management, and related digital marketing services. The exact scope of your Services is confirmed with you individually before work begins.
We make reasonable efforts to ensure descriptions of our Services on the Website are accurate, but we do not warrant that they are complete, reliable, or error-free. Our Services may be updated, changed, or discontinued at any time.
Where we provide you with access to software or a platform, such as a customer relationship management system, we grant you a limited, non-exclusive, non-transferable, revocable licence to use it for your own business purposes, subject to your compliance with these Terms and payment of applicable fees. You may not:
We aim to keep our Services available at all times but do not guarantee uninterrupted or error-free access. Access may be suspended temporarily for maintenance, updates, system failures, security issues, or events beyond our reasonable control. Where reasonably practicable, we will give advance notice of scheduled maintenance.
We may temporarily suspend access to a Service if reasonably necessary to investigate a suspected breach of these Terms, prevent harm to other users, address a security or technical issue, or comply with a legal or regulatory obligation. Where reasonably practicable, we will notify you in advance.
Where our Services allow you to upload or share User Content, you retain ownership of it. By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, and use it for the purpose of providing and improving your Services. You are responsible for ensuring your User Content does not violate any law, infringe any third-party right, or is unlawful, abusive, or harmful. We may remove or restrict access to User Content that we reasonably believe breaches these Terms.
You retain ownership of any data you upload or submit through the Services. We process such data in accordance with our Privacy Policy and applicable data protection law, for the purpose of providing your Services, maintaining system functionality and security, and improving our Services, including any AI-based tools we use. Where reasonably practicable, we use aggregated or de-identified data for these purposes and do not intentionally use your data to identify you personally. You may object to this processing at any time by contacting us.
Full payment is due in advance before any build or setup work begins. We do not accept deposits or payment on completion. For monthly plans, fees are billed in advance and continue until your plan is cancelled in accordance with Section 6.
All prices are quoted in GBP. Pricing for your Services is confirmed with you directly as part of your order and is not published on the Website. We may change prices for new orders at any time; this does not affect an active plan until you place a new order or renew.
To order Services, you contact us directly and confirm your requirements before payment is taken.
Your order constitutes an offer to purchase Services from us. We may accept or decline an order at our discretion. A contract is formed once we confirm your order and payment has been received.
Payments are processed securely through our payment provider.
If payment on a monthly plan is not received by the due date, a 7-day grace period applies with no fee. If payment remains outstanding after day 15, a £100 late payment fee applies. We may suspend Services until outstanding payment is received in full.
Our monthly plans have no fixed-term contract. You may cancel at any time by giving us 30 days’ written notice. Your plan and any associated fees remain payable during the notice period. No refund is given for any part of a billing period already paid.
Fees paid for one-off setup or build work are non-refundable once work has begun, except as set out in Section 7 (Guarantees) or as required by law.
Where a refund is due under these Terms, an applicable guarantee, or by law, we will process it within 14 days using your original payment method.
Where a specific delivery or performance guarantee applies to your Services, its terms are confirmed with you individually as part of your order and form part of your agreement with us. Guarantees, where offered, are governed by these Terms and do not cover outcomes outside our reasonable control, including your speed of response to leads or enquiries, your ability to close or fulfil work generated, or your capacity to deliver the underlying product or service.
All Content we make available through the Website (excluding User Content) is owned by or licensed to ImanLogic and is protected by copyright, trademark, and other intellectual property laws. Your use of the Website or Services does not transfer ownership of this Content to you.
Where we build a website, system, or other deliverable for you as part of your Services, we grant you a licence to use that deliverable for your own business once it has been paid for in full. We retain ownership of the underlying templates, frameworks, design components, automation sequences, and methodology used to create it, and may reuse and adapt them for other clients. This licence does not transfer ownership of our underlying intellectual property to you.
Nothing in these Terms excludes or limits our liability for:
Subject to Section 9.1, we will not be liable for:
You are responsible for maintaining appropriate backups of your User Content. We do not guarantee that your User Content will not be lost, corrupted, or destroyed.
Subject to Section 9.1, our total liability arising from these Terms or your use of the Services shall not exceed the total amount paid by you for the relevant Services in the 12 months before the claim arose.
Our Website may contain links to third-party websites. These are provided for your convenience only. We have no control over third-party websites and accept no responsibility for their content, privacy practices, or availability.
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after changes are posted means you accept the updated Terms. For material changes, we will notify you by email at least 30 days before the changes take effect.
We may suspend or terminate your access to the Website or Services if you breach these Terms. Upon termination, your right to use the Services will cease, your Account may be suspended or deleted, and any outstanding payments will remain payable.
We will not be liable for any failure or delay in performing our obligations under these Terms where this is caused by circumstances beyond our reasonable control, including natural disasters, epidemic or pandemic, terrorist attacks or civil unrest, industrial disputes, cyberattacks, or failure of telecommunications networks.
Our failure to enforce any provision of these Terms is not a waiver of that provision or any other. Any waiver must be in writing and signed by us.
If any provision of these Terms is found invalid or unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full force and effect.
These Terms, together with our Privacy Policy and any Order confirmed between us, constitute the entire agreement between you and us regarding your use of the Website and Services, and supersede all prior agreements and understandings.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations at any time.
These Terms do not confer any rights on any third party under the Contracts (Rights of Third Parties) Act 1999.
These Terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
If you have a complaint about our Services or Website, please contact us at contact@lc.imanlogic.com. We will acknowledge your complaint promptly and aim to resolve it within 30 to 60 days.
Company Name: ImanLogic Digital Ltd
Company Number: 17258908
Registered Address: [to confirm]
Email: contact@lc.imanlogic.com
